Vidiot horizontal scrolling issue

Category: Helpdesk · Tags: — · Posts: 4

#1 — missliz · 2019-10-22

When I switch the loop button DOWN on the VIDIOT, the input image scrolls horizontally from left to right, even with both sync buttons down. When I switch the loop button UP, my input image disappears - how can I solve this issue? I have tried different powering up sequences, changing video cables, checking source image stability. No luck.

#2 — Z0NK0UT · 2019-10-23

Sorry to hear of your Vidiot troubles!

How long have you had your Vidiot and where did you get it?

Are you using a PAL or NTSC monitor?

What is your video source?

#3 — missliz · 2019-10-23

Dear Dave,

See Invoice attached below

I’ve had it for under 1 year.

I purchased the VIDIOT from LZX directly , January 18 2018 and received it 8 months later in October 2018, and immediately contacted LZX and the helpdesk about the problem.

To be honest I don’t think the source, nor the viewing method are the problem:

I’m using a projector, because that’s how the image is shown live at concerts. I have tried HDMI projectors, and analog projectors.

Video source is an ntsc mp4 file playing on my laptop with powered HDMI to RCA Converter; I’ve also tried a live ntsc go pro feed, and a live ntsc Canon camera feed with S-Video to RCA.

When I bypass the Vidiot in the chain, the image is clear and steady on the projector.

When I add the Vidiot to the chain

When I switch the loop button DOWN on the VIDIOT, the input image scrolls horizontally from left to right, even with both sync buttons downWhen I switch the loop button UP, my input image disappears. The effects (not the source image) are steady though in both Loop positions-

(Attachment LZX-VIDIOT-RECEIT-EW.pdf is missing)

#5 — Z0NK0UT · 2019-10-23

I see you have an open support ticket that I last replied to in March. I sent you another message, via email.