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Memory Palace DVI-D Capture

Category: Helpdesk · Tags: memorypalace · Posts: 7

#1 — MikeVideYo · 2025-04-26

I’m trying to capture video from my Memory Palace through the DVD-D port. I am using a DVI-D to HDMI cable which outputs a picture signal to a monitor fine. But when I’ve send an HDMI signal to both an Elgato Capture Card and BM UpDownCross all I get is black picture on 480p, 720p, and 1080p 59.94 video modes using switches.

I understand the MemPal is not meant to output HD video and is still sending a 480p signal but to send black video into premium convertors is frustrating. So what am I missing here? Is a firm ware update useful, but to be honest the documentation for firm ware is messy on the website for LZX, so I don’t bother.

#2 — Z0NK0UT · 2025-04-28

It is unusual that you can get video to your monitor, but not to the converter. How is your MemPal synced? If internal, is it set to NTSC or PAL?

Updating the firmware is easy. Which firmware are you currently using?

#3 — MikeVideYo · 2025-04-28

Hey! Thanks for responding to my question,

The MemPal is set to External Sync NTSC. I have set that way so my TBC2 can feed into it.

The MemPal is set to the original firm ware when I received it in 2023.

#4 — Z0NK0UT · 2025-04-28

Thanks for the details. You should be able to see the firmware revision in the System menu. What does it list? I don’t believe that the firmware will make a difference in the case of your HDMI signal issue, but the most recent firmware is always the best.

#5 — MikeVideYo · 2025-05-20

I don’t see any text for firmware version in System.

#6 — Z0NK0UT · 2025-05-26

Then it is recommended that you upgrade your firmware. Here is a link to the current firmware:

image

github.comhttps://github.com/lzxindustries/firmware/tree/master/memorypalace_2.0.2LZX Industries Firmware Downloads. Contribute to lzxindustries/firmware development by creating an account on GitHub.

Link: firmware/memorypalace_2.0.2 at master · lzxindustries/firmware

Here are the upgrade tips:

A new Memory Palace Firmware Update Guide has been posted below.  This should explain the extra steps required to update from V18 to V19 clearly.  Please comment below if you have any problems at all with the update process. If you already have V19 and are upgrading to a newer firmware, simply copy over the BIN file to Memory Palace and select “Update Firmware” in the System menu (then choosing the location of the new BIN file).>

#7 — Dewb · 2025-06-04

Unfortunately, the entire Blackmagic Mini Converter line lacks support for 480p input. Not sure about the Elgato.

You might try using an upscaler that supports 480p before capturing, but most upscalers I’m aware of that support 480p input also assume analog input, so you might need to convert DVI to RGB or VGA first.