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Videomancer Support
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๐ Documentation
๐ LZX Connect
๐งช Beta Program
RC 1.0.0 active
๐ง Troubleshooting
๐ฌ Videomancer forum hub
๐ Search forum for Videomancer
Troubleshoot an Issue
What issue are you experiencing?
, Select an issue,
No video output / black screen
Display shows "No Signal"
Firmware update issues
Program or library issues
Controls not responding
Something else
Frequently Asked Questions
How do I update Videomancer firmware?
How do I add new programs to Videomancer?
LZX Connect installs the community program library but the official library fails on a new SD card
My CV or Audio In modulation behaves differently after updating to 1.0.0
Boot shows "No Passthru", "All Unsigned", or "No Programs" after a firmware update
Sync Out strobes or beats on 1080i with external sync extraction (rc.33โrc.35)
Do community programs require Developer Mode?
What video formats does Videomancer support?
Can I use Videomancer with analog sources (composite, component, S-Video, RGB)?
Analog or HDMI dies after I load a program, until I power cycle or reseat a cable
NTSC composite hue is inverted, or PAL HDMI will not lock / is shifted left
Can I use Videomancer with eurorack modules?
Is there perceptible delay between a knob turn and the output?
Which firmware should I use - stable or pre-release?
LZX Connect says the update succeeded, but I am still on 0.1.8. Why?
The downloads page looks empty - where are the firmware files?
LZX Connect asks me to select a firmware file - where do I get it?
My LCD shows NO LOCK HDMI (or HDMI>------) but the rear HDMI LED is on. What does that mean?
Black screen after loading a program - is something wrong?
My Mac or laptop will not lock over HDMI. Any tips?
Is there a factory reset?
Are the website downloads and GitHub releases the same files?
Contact Us
Technical Support
support@lzxindustries.net
Sales
sales@lzxindustries.net